Find support

Two people with their back to us, facing out onto a vast landscape, looking at the sun.

How we can support you

This support is here whenever you need it, whether the death was recent or many years ago. It is available for families, friends, carers and professionals. There are different ways we can support you and you can choose from our range of confidential services.

  • Speak to a supportive listener on our bereavement support helpline. Open 10:00am - 2:00pm weekdays, 6:00pm - 10:00pm weekends and public holidays. Call 0808 802 6868.
  • Email a bereavement support adviser: [email protected]
  • You can message us on WhatsApp Monday to Friday, 10:00am - 12:00pm. This may be helpful for when typing feels easier than talking.
  • Our website's webchat service is open from Monday to Friday, 10:00am - 12:00pm. Like WhatsApp, reaching out via webchat may feel like a gentler first step to seeking support.
  • If you'd prefer to connect with other bereaved families, join our closed Facebook support group.
Call our helpline Email our bereavement team

Our services

Two people's hands clutching each other over the table.

Our helpline

Speak to a supportive listener on our bereavement support helpline. Open 10:00am - 2:00pm weekdays, 6:00pm - 10:00pm weekends and public holidays. Alternatively, email a bereavement support adviser: [email protected]

Bereavement support helpline
A black woman is sitting in a dark room, with the light from her phone shining on her face. She is crouched at the end of her bed. She looks sad, as though she's been crying.

WhatsApp

Message us on WhatsApp from 10:00am - 12:00pm Monday to Friday. Messaging on WhatsApp may be helpful for times when typing feels easier than talking.

WhatsApp bereavement support
Illustration of a man in a yellow t-shirt, looking at his phone.

Webchat

Our website's webchat service is open from Monday to Friday, 10:00am - 12:00pm. Like WhatsApp, reaching out via webchat messaging may feel like a gentler first step to seeking support.

Webchat
  • Stefan wearing a Lullaby Trust t-shirt and a medal, standing in front of a big tough mudder backdrop.

    I wish more people knew that seeking bereavement support is a helpful thing to do. You don't have to suffer alone and bottle it up. Nowadays there’s a big conversation surrounding men’s mental health and how men tend to bottle up their emotions. Baby loss is so visceral. Too many people wait until they are on the brink of disaster to take the first step to seek support.

    Stefan
    Stefan’s story
  • Chloe outdoors wearing sunglasses on a sunny day, smiling at the camera.

    I wasn’t aware that The Lullaby Trust also offers bereavement support for professionals who have experienced the death of a baby in their work. That kind of support is so important. These events can stay with you for years, and sometimes resurface when you go through big life changes, like becoming a parent yourself. But it’s important to recognise when it’s impacting your day-to-day life.

    Chloe
    Chloe’s story