Sign up for Bake it for Babies

Where in the UK do you live?

Your postcode in full

2. How did you first hear about the SNUZA Monitor?

Local CONI Co-ordinator
Health Visitor
The Lullaby Trust

3. Have you ever used a baby movement/breathing monitor before?

Yes
No

If YES, which one?

4. Were there any problems with the delivery of your SNUZA Monitor?

Yes
No

If YES, what issues did you experience?

Had to wait a long time
Damaged packaging
Nowhere for package to be left - difficult to go and collect it
Other (please specify in the text box below)

You can tick more than one option

Another reason:

5. Did your SNUZA arrive in working order ?

Yes
No

If NO, what was the problem?

No batteries supplied
Batteries were not working
Unable to turn on the SNUZA Monitor
SNUZA Monitor plastic casing / clip damaged or broken
Other (please specify in the text box below)

You can tick more than one option

Another Reason:

6. Did your SNUZA Monitor box include a QUICK START GUIDE?

Yes
No

If YES, how were the instructions helpful?

7. Did your SNUZA Monitor box include a LULLABY TRUST INFANT BEATHING MONITORS SHEET?

Yes
No

If YES, how informative was the sheet?

8. How often did you use your SNUZA Monitor?

Never used
Sometimes used
Used a lot

9. Did you find the SNUZA Monitor helpful?

Yes
No

If YES, how helpful?

Helped to manage my anxiety in general
Helped to manage my family members' anxiety in general
Helped me feel more reassured about putting my baby down to sleep
Helped to build my confidence in general
Other (please specify in the text box below)

Tick as many as apply

Another reason:

10. Did you experience any problems attaching the SNUZA Monitor?

Yes
No

If YES, what was the problem?

Plastic clip was broken
Plastic clip was difficult to attach
Plastic clip pinched your baby’s skin
Monitor easily detached itself from the nappy
Other (please specify in the text box below)

You can tick more than one option

Another reason:

11. Did your SNUZA Monitor ever false alarm?

Yes
No

If YES, how often?

Every time it was used
Sometimes
Only rarely

12. Please tell us about any other problems you experienced

13. If you experienced any of the problems described in any of the previous questions, how was the problem/s solved?

By using the QUICK START GUIDE
By using the LULLABY TRUST INFANT BEATHING MONITORS SHEET
By looking at the SNUZA website
By contacting your health visitor or local CONI Co-ordinator
By contacting The Lullaby Trust
Not solved
Other (please specify in the text box below)

You can tick more than one option

Another reason:

14. If you have looked at the SNUZA website, how helpful did you find it in general?

15. In summary, what is your overall satisfaction with using the SNUZA HERO MD Monitor?

16. Anything else you would like to tell us?

17. Can we use your comments anonymously for any of the below purposes please?

Training
Fundraising for CONI
Feedback to the manufacturer and their distributor
Lullaby Trust Publications

Tick as many as apply

You can change the way you hear from us at any time by emailing us or calling 020 7802 3200.

Please also see our Privacy Policy for how we collect, use and look after your information.

Sign up for Bake it for Babies

Your experience of using the SNUZA HERO MD Monitor