Find support

When a baby dies suddenly and unexpectedly, the death is a terrible shock and one of the most devastating things that can happen to a family. If you are reading this because your child has died, we are so sorry and we are here to offer a range of confidential support options.

Bereavement support helpline

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How we can support you

This support is here whenever you need it, whether the death was recent or many years ago. It is available for families, friends, carers and professionals. There are different ways we can support you and you can choose from our range of confidential services.

Speak to a supportive listener on our bereavement support helpline. Open 10:00am - 2:00pm weekdays, 6:00pm - 10:00pm weekends and public holidays. Call 0808 802 6868.
Email a bereavement support adviser: [email protected]
You can message us on WhatsApp Monday to Friday, 10:00am - 12:00pm. This may be helpful for when typing feels easier than talking.
Our website's webchat service is open from Monday to Friday, 10:00am - 12:00pm. Like WhatsApp, reaching out via webchat may feel like a gentler first step to seeking support.
If you'd prefer to connect with other bereaved families, join our closed Facebook support group.

Call our helpline Email our bereavement team

Our services

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Our helpline

Speak to a supportive listener on our bereavement support helpline. Open 10:00am - 2:00pm weekdays, 6:00pm - 10:00pm weekends and public holidays. Alternatively, email a bereavement support adviser: [email protected]

Bereavement support helpline

A black woman is sitting in a dark room, with the light from her phone shining on her face. She is crouched at the end of her bed. She looks sad, as though she's been crying.

Message us on WhatsApp from 10:00am - 12:00pm Monday to Friday. Messaging on WhatsApp may be helpful for times when typing feels easier than talking.

WhatsApp bereavement support

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Webchat

Our website's webchat service is open from Monday to Friday, 10:00am - 12:00pm. Like WhatsApp, reaching out via webchat messaging may feel like a gentler first step to seeking support.

Webchat

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Befriending support

Befriending is a listening support service that we offer to bereaved family members.

Befriending support

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Facebook support group

A closed group where you can meet bereaved families who have experienced the death of a baby or young child, to talk and support each other.

Join the group

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Family days out

Join The Lullaby Trust at a free family day for bereaved families, and meet other bereaved families and Lullaby Trust staff.

Family days out

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Bereaved dads, partners & co-parents

Advice and support for a bereaved dad, partner or co-parent.

Find out more

Being a bereaved sibling

When a baby or young child dies, grief ripples through the whole family – including siblings. This page is for those whose sibling died in infancy or early childhood.

A Lullaby Memorial

A Lullaby Memorial can be a focal point for family and friends to post messages and photos, light candles in remembrance or make a donation in memory.

Lullaby Memorials