Many parents and families tell us that it was the support that they received after the death of their child that made the biggest difference to their ability to cope with the immediate shock and grief, and also over the longer term.

Our Helpline Advisers and Befrienders understand how hard it can be to talk about what someone may be going through. They offer an empathetic listening service for as long as is needed. Everyone who contacts our bereavement support line will also be offered the chance to be put in touch with a Befriender.

Befrienders are bereaved parents, grandparents and other relatives, who have undergone specialist training on how to support the families that ask for help.  They can identify with the many questions, thoughts and emotions that so many of the people who contact our Helpline struggle with. They give their time freely and offer support for as long as needed.

Our support free bereavement support services are available every day of the year, including weekends and bank holidays.

How you can make a difference

Over the past two years, we have seen a significant increase in demand from bereaved families for our bereavement support services. Our helpline alone received 52% more calls last year than it did in 2016. We want to ensure that we are able to continue to help every family who needs our support.

You can help fund The Lullaby Trust’s crucial work by making a donation today.

Donate now

Read Laura and Scott’s story.

Read Catriona’s story.

If you need support

We are also here for support if you need it, no matter how much time has passed since your baby or young child died. You can call our support team on 0808 802 6868 or email