The theme for Infection Prevention Week 2025 is ‘never a nuisance’. No parent should hesitate to speak up if they’re worried about their baby. But too often, families worry about being a bother.

Data released this week shows that nearly a third of UK parents and carers have delayed seeking medical help for their baby for due to being worried about “wasting” NHS time. With the help of Izzy, Judi, Laura, Beth, Lan and Annie, we want to remind you that you’re never a nuisance.

Our brand new webpage, talking to health professionals, is there to help you navigate conversations with health professionals so you can have the peace of mind you deserve, and your baby gets the care they need.

A health professional sitting on a chair, opposite a mum sitting on a chair with her baby on her lap, having a conversation.

“I agree with the motto ‘never a nuisance’. Never feel like you’re a burden or that you’re making a fuss if you have a concern about your baby. It’s easier to check a baby and rule out anything serious, than to treat a baby that should’ve been seen earlier and has developed a more serious illness.”

“You might think it’s probably nothing, and usually it is, but if you have that niggling feeling that something might be wrong, it’s so much easier to just go and get it checked. I’ve been really surprised in the past about how quickly we’ve managed to get Louis seen by a GP. I know sometimes there are long waits, but not always. Either way, get your baby checked for peace of mind.”

  • Annie, Louis' mum

Izzy told us why she recommends the Εφαρμογή Baby Check 

If your baby is under six months old, our Εφαρμογή Baby Check can help you decide whether your baby needs to see a medical professional or not, by asking you 17 simple questions. Download free today on the Apple App store or Google Play store.

As soon as I saw the Baby Check app advertised, I downloaded it immediately! It was so useful, because when it came to signs of illness and infection, I didn’t know what on earth to look out for. These were our first children, so I felt very uneducated. I did some baby first aid classes but in the moment, with a sick baby in front of you, it’s so different.

When our son Alo was seven weeks old, he had sucking in of the ribs. I went straight to the Baby Check app, which I was really familiar with at this point having used it a few times before. The app clearly guided me through simple checks, which meant I didn’t panic about what to do in the stress of the moment.

Izzy and Laura sitting next to each other on the sofa, holding Alo and Jovie.

Because of the app, I called 111 and found out exactly what to do. We ended up going to A&E and getting the necessary medication. Since we caught it early, Alo was absolutely fine and we could come straight home.

I find that when I call 111, they often tell me to go to A&E, which sometimes makes me reluctant to call, because I don’t want to go there unnecessarily. But the app is so useful at letting me know when it’s necessary to get my babies checked.

The app is so easy to use, and made us more familiar with the signs and symptoms to look out for. It made it less stressful when we were deciding what to do if either of our babies showed any potential signs of illness.

I’ve been recommending the it to all the new mums in the group I’m part of, I just wish everyone knew about it!

Sarah and Kit's noses are touching. Sarah is smiling.

Our work with the Kit Tarka Foundation

Kit Tarka Foundation was established in 2018 by Sarah and James de Malplaquet after their son Kit Tarka died at just 13 days old.

With the sad news that Kit Tarka Foundation was winding down its activities in 2023, The Lullaby Trust felt the work of this wonderful charity would fit perfectly with our own mission of saving more babies lives.

With our team of infant infection specialists, we have further developed the fantastic work of the Kit Tarka Foundation to widen the scope and cover a greater range of infant infections, with to the goal of ensuring this life saving information reaches as may families as possible.

Learn more

Graphic in a circle for infection prevention week. There are illustrated germs in the middle of the circle.

Εβδομάδα πρόληψης λοιμώξεων

Each year we host an Infection Prevention Week during October to show how we can all work together to keep babies safe from infection. We want to empower parents and carers to trust their instincts!

A close up of a woman washing her hands. She has soap suds on her hands and black nail polish, and the tap is off.

Πρόληψη της μόλυνσης

Babies are more vulnerable to infections than older children, especially in their first few weeks. Here you will find the signs and symptoms to look out for that your baby might be unwell.

A young couple visiting a medical clinic in Newcastle upon Tyne, England with their baby daughter for a check up. They are sitting in a doctor's office while the nurse listens to their concerns about their baby, who is crying.

Talking to health professionals

Many parents tell us they worry about being a nuisance or wasting NHS time. But you are never a nuisance when it comes to your baby’s health.

An illustration of a hand holding a phone with the Baby Check app open by The Lullaby Trust. It is on a page saying 'temperature', with an illustration of a baby and a thermometer.

Εφαρμογή Baby Check

Our Baby Check app gives you peace of mind, in your pocket. If your baby is under six months of age, you can use the Baby Check app to find out if they need to see a health professional.